Customer Feedback

If you are thinking selling your property in the Sunderland area consider using Martin & Co, and in Consett/Lanchester areas Bennett Richmond they are both excellent

Customer comments:

17th June 2020 Richard, just to say thank you for your prompt and efficient service. Sadly this seems the exception rather than the rule now so is much appreciated. Kath Donaldson

10th March 2020 Thanks very much for a great service. Stephen Mason

29th January 2020 Thank you for being so efficient. Glenn

Other customer feedback via Local Surveyors Direct

The website was very easy to use, I had no problems entering my details and the response was quick and easy to understand. I would use the website again, recommended.
I used Dales Energy Assessors, There was a very quick response from Richard (via email).
Richard was very helpful and professional. I recommend Dales Energy Assessors to anyone. Thank you to Richard. Anthony, Blackpool
The web site worked well and I used Dales Energy Assessors. Their work was satisfactory, they were friendly polite and punctual. Denise, Sunderland
No problems with the website - worked well. Got a response from two providers within seconds. I chose the Dales Energy Assessors. Satisfactory work and excellent service – thanks J Andrews
I was pleased with the information provided by the website – it made life a lot easier for someone who lives at the other end of the country. I placed an order with Dales Energy Assessors. The work has been carried out most satisfactorily and professionally. Mr Stifter was very good to work with: considerate, prompt, courteous and professional. I would recommend him and the service he provides very highly. Kind regards, C Gray
Response was immediate, the survey done within two hours by Richard Stifter and emailed to me the same evening. Excellent service in every regard, 10 out of 10 M Gallagher
The website worked well. I chose Richard Stifter. All work satisfactorily. Immediate response to every email, a survey carried out within 2 days - excellent service Many thanks Linda
I chose the Dales Energy Assessors. Excellent service. We opted for the EPC and floor plans together and at £60 it was great value for money and very professional service. I Morgan
The website operated well with no problems at all. I contacted Dales Energy Assessors. The work has been carried out and I am delighted with the very professional service I have received. Richard the Energy Assessor was very efficient, polite and explained everything to me. He represented good value for money as opposed to the other Assessor on the list. The Energy Assessor promptly forwarded the EPC to me and the service was excellent. Well done and thank you. I will certainly recommend Richard in future. Heather
I received a survey from Richard Stifter. I used him because he was the first to e-mail me. I am happy with the job he did. Chris Wilson
The website did operate successfully. I received 2 calls almost immediately from EPC and Dales Energy Assessors. I arranged an assessment the following day by Dales Energy Assessors. The work was done thoroughly and successfully. The cost of the assessment was very good saving about £35 on Estate Agency cost. Would recommend the service to anyone requiring an EPC. P Dyson
The website operated well and I placed an order with Richard Stifter. The work was completed the same day, very satisfied thanks to you and Richard Stifter. Ravi
The website worked well and gave me the information I required. A short time after being on the website I was contacted by one of the service suppliers by telephone and made arrangements to have him carry out the work required. This was done a couple of days later by Mr Richard Stifter of the Dales Energy Assessors Company. Who carried out the work very professionally and courteously, and to my satisfaction. I would have no hesitation in recommending Mr Stifter for his line of work. Regards. Paul
The website was easy to use and I obtained an immediate response from three of the people listed. The first response occurred within a few seconds. I placed an order with the Dales Energy Assessors and Richard Stifter was able to give me a choice of two appointments for the following day. Richard Stifter arrived on time for the chosen appointment accompanied by a female colleague. He explained what he would need to look at and completed the survey in about an hour. I was pleased to receive the results that same evening. I have high regard for this company and will recommend them to others. I had copies of receipts for things like roof insulation, cavity wall insulation, double glazing and chimsock available as I thought these might be useful and copies were taken of these to aid Richard Stifter with the assessment. As a pensioner who lives alone, I was impressed with the way I was put at ease by the production of an ID card and the fact that he was accompanied by a female. Thank you for recommending this assessor to me. Doreen Mc
Website worked very well and we received contacts from suppliers very quickly We followed the request for quotations up with an order to Dales Energy Assessors. The work was carried out two days later and was very satisfactory I thought the whole process was very easy and allowed us to make considerable savings on obtaining an EPC compared with the quoted cost from our letting agent (£99 + vat) Regards, D Groark I found the information received from the website very useful and contacted a supplier from Dales Energy Assessors, who confirmed the quote I was given. Then made an appointment to have the EPC carried out. The EPC was done by MR Richard Stifter within a couple of days and I was satisfied with the job. Julie.
The website worked satisfactorily. I followed up with Dales Energy Assessors. The work was carried out well. Very speedy response from my initial enquiry. E-mails and telephone calls received almost immediately from a few companies. Very good service. Regards. J Thompson
Yes everything worked fine. We used Dales Energy Assessors who were prompt and efficient. Stanhope,
Fab I used Richard Stifter and was very very impressed with his work thank you. Kind regards, Tracey
Yes the website operated well. I placed an order with Dales Energy Assessors. The work has been carried out and is totally satisfactory. Very impressed with the service of Local Surveyors Direct and Mr Richard Stifter of Dales Energy. C Short
Web site was satisfactory. I followed up with Dales Energy Assessors, Richard Stifter. The work was carried out satisfactorily and I had a second EPC carried out by him. C Stevens

Call us or text here


click here for more info , arrange the survey (evenings and weekends accommodated), takes up to 45mins depending on size and complexity of the property. receive the EPC Certificate usually the same day via email.

Floor Plan

It's Cost effective to have your floor plan drawn up, while your EPC Assessment is being completed. More info on floor plans.

Lost EPC

Think you had an EPC? Can't find it? No problem click here to retrieve lost EPC's for a small fee.

Green Deal

We are passionate about saving energy and want to help our clients save money, while keeping our carbon footprint as small as possible. Green Deal info

Energy Advice

So that you have the correct information to make good choices about the most effective energy saving measures. Energy Advice info


For landlords (at no further cost) we can look after EPC's for all your properties, ensuring that you are fully compliant. Special offer; Special Energy Performance certificate deal includes: see offer

early till dusk

Seven days a week

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Location & Hours

Sunderland, Weardale and South Shields

34 Augusta Terrace.,
Whitburn, SR6 7ET, Tyne & Wear

Mon-Sun 08.00am – Dusk